Testimonials

“My mom is an independent minded nonagenarian, so when my brother and sisters and I started to consider assisted living for her we did a lot of research. We wanted to be able to assure her that the quality of the caregivers would be high, that the physical facility would be excellent, and to assure ourselves that the total environment would be conducive to maintaining her health at a high level, giving her opportunities for engagement with staff and other residents and a pleasant environment for us to visit. We have found all of that at The Pines: the staff is attentive and caring, and the facility is superior to any others we visited – very new, bright, airy, roomy, with a beautiful dining room and patio and unusual amenities such as a theater for movie watching. Mom has been at the Pines since the middle of 2015, and her health remains good. One of us sees her most every day….. supplementing Pines activities with occasional outings…. and we feel that we made the right decision for her and for us.” — Bill Porter, October 2016, Alexandria, VA

 

“I just want to thank you so much for your help and support in our latest adventure … My mother was very confused and unable to function at my house … She was too weak to use the bathroom without help – (it  is too small for her wheelchair – and not really comfortable for her) and the effort to be here left her exhausted and, I think, frightened . She wanted to go “home”. Although the trip was exhausting and somewhat disappointing, I was very happy to hear her call The Pines “home”.  The level of care and concern from you and all your staff is remarkable – and a great comfort to me and my family. Of course, she is already forgetting the details of this trip, and is apologizing for “blowing ” her chance to visit… She wants to come again, but I am not sure the outcome would be any different.  I think it’s tough to be 99.”  —Marie Seeger 2016

 

“I am writing to thank you for the exceptional care you provided my mother over the past few months. Your very friendly and competent staff, attractive facility and flexibility in providing individual attention to her made for a very successful experience! She was nervous about leaving and I’m sure she’ll be knocking on your door again. On behalf of my family, thank you very much!” Dick Warren November 2016 

 

“We could not be happier with my mom’s decision to live at The Pines. She saw it for the first time in the summer of 2016 and it was all she could talk about. She was impressed by the smaller size, the beautiful interior with loads of natural light, and all of the amenities that are fully included with her monthly rent. She has been at The Pines for about a month and our family is so pleased. She is busy and happy! Her health is great and she no longer has to worry about meal prep, caring for a large home, doing laundry, or heading out in traffic to get to the grocery stores. We talk to her every day and see her a few times a week, when she is free! She has joined a book club, done various crafts, exercised daily, enjoyed movies and meeting new people. She even used a putting machine for the first time ever last week! The staff is exceptional, very competent and extremely in tune with the residents. This is a top notch residence that you need to visit if you are thinking of making the move!” Polly Will, Pittsburgh, PA and Schelly Kalmanowicz, Clarks Summit, PA

“My mother has been at The Pines for two years and we could not have found a more perfect place for her.  It is comforting to know that our mother is being care for in an exceptional and loving manner.  The facility doesn’t feel like an assisted living facility. It feels more like a boutique hotel – beautifully decorated, bright, calming and immaculately clean.  The food is fabulous! My mom raves about the homemade soups. We are so grateful to The Pines staff and management for taking such good care of our Mom especially during the pandemic.  I just hope that when I am 90 years old they will have a space open for me!” -Madonna Sutter, Daughter

“When we made the difficult decision to transition our mother to senior living, we didn’t know what to expect other than we wanted her to be safe and content.  It didn’t take long for her to thrive in her new setting, making new friends and connecting with some long lost friends.  We often joke with one another that it is hard to track her down because she is too busy socializing – whether it’s going to a movie, exercising with her friends, praying with her prayer group, or playing cards or jeopardy.  Finally we are indebted to the Pines administration for forging a strong professional relationship with the medical community.  Out greatest comfort is trusting that our mother will receive the appropriate medical attention should the need arise.  We couldn’t ask for anything more.” –The Brutico Family

 

“It has been three years since my mother made the decision to leave her homestead. This considerable move made easier when she stepped into The Pines. This senior living community was more like touring a specialized boutique hotel. The caring owners and staff answered every question and addressed every concern. Since then, now in her 96th year, Mom is living a very comfortable care free life as she continues to thrive. Her days are filled with family, friends, her faith and an abundance of intellectual, physical and creative activity. Most of all, during this extremely trying time of pandemic, my Mother and her Pines’ family have been kept safe. I applaud The Pines and hold them in high regard for consistently implementing all of the mitigating measures to prevent it’s residents from contracting Covid19, resulting in zero cases.” –Her Grateful Daughter….Margy Cottingham

“Our mom has been living at the Pines for almost three years.  She is very comfortable there and knows that it is the safest environment for her since she is no longer able to live alone in her own home.  The staff is kind and very aware of her needs.  She is notified of the various activities scheduled and occasionally will participate when she is able. When she is scheduled for medical appointments, the Pines is easy to work with to arrange transportation and the gentleman who transports her is timely and kind.  Most of my mom’s children live out of town and when they come in to see her, it is never a problem to arrange a visit.  During the pandemic we were still able to schedule visits in a socially distant manner and outside.  Throughout the pandemic the Pines continued to take temperatures of staff and any outside visitors and maintained a very safe environment for the residents.  Our mom is very happy living at the Pines.  She feels very safe and well cared for.  Whenever we have had a question about something we receive a response in a timely manner.  We really can’t ask for more.” –Son, Dave