Our Team

Meet our dedicated management team at The Pines Senior Living.

Tanya Ziegler

Executive Director

Tanya Ziegler, Executive Director at The Pines Senior Living, started her career in the hotel industry as Housekeeping Supervisor and quickly made her way up the leadership ladder to become General Manager. The 2018 transition to the General Manager role at The Pines was easy since hospitality and service are the backbones of both industries. 

She hit the ground running when she joined the company and quickly jumped in and familiarized herself within every department. She takes pride in the fact that she can step into any role at the facility; “I am a hands-on manager, I do not believe in asking a staff member to do something that I wouldn’t or couldn’t do myself,” explained Ziegler. To assist the facility further, she received her Medication Technician certification and is currently working toward an Administrator’s license and Dementia Practitioner certification. Ziegler’s dedication to continuing education and hands-on management approach is invaluable to the company and, in 2021, she was named Executive Director.

A photo of Dr. Dan Kellams

LeeAnn Rutkowski

Director of Wellness

LeeAnn Rutkowski joined The Pines Senior Living in September 2021. Her 30+ year career started at Moses Taylor, then moved into management and marketing positions at Home Health agencies before landing at The Jewish Home for five years as Director of Marketing and Admissions. “I’m proud to work at a facility that takes pride in ownership and one where everyone cares and helps each other,” she shared of her new position.

Rutkowski is an Old Forge native, and she and her husband have been married for 32 years. She spends time with her son, daughter-in-law, and one-year-old granddaughter.


A photo of Terra Heit

Richard Thompson

Director of Food and Beverage

Richard Thompson was born and raised in The Abington’s. He left in his twenties to start his culinary career and worked in some of the finest restaurants throughout Florida and Arizona. Most notably – Rick was Sous Chef at Vincent’s at Camelback, a James Beard recipient for several years. Locally, you may recognize him from some of the area’s favorite places ~ both past and present. Thompson helped open Patsel’s and went on to open The State Street Grille, which he has since sold to his partner.

Rick’s clientele has come full-circle, and the people who frequented his establishments, he now caters to at The Pines. Thompson has been delighting the residents of The Pines Senior Living with 95% made from scratch cuisine for the past 3 1/2 years. “I enjoy the challenge of meeting the high expectations of our residents,” Thompson says, “I always do my best to find the balance between every person’s needs and tastes. Great hospitality and service is the foundation at The Pines.”

A photo of Andi Samperi

Jennifer Hansen

Activities Director

Jennifer Hansen is the Life of The Pines Party ~ otherwise known as the Activities Director. After a 20-year teaching career and an international relocation, Hansen found her way to the facility four years ago. Keeping all of our residents happy and engaged is her main priority. Balancing the daily needs of Memory Care and Personal Care activities is a challenge she embraces, “the residents inspire me and push me to be creative, and I enjoy seeing them flourish at The Pines and Evergreen.”  

When Hansen is not at The Pines, she’s spending time with her family and two dogs. Hansen and her husband are preparing for an upcoming trip across the country on their Harley’s.

A photo of Darlene Iriarte

Vincent Baglivo, CDP

Memory Care Advocate

Vince Baglivo has been enriching the lives of seniors for 30+ years. A Certified Dementia Practitioner, Baglivo is an integral part of coordinating the Evergreen Program at The Pines Senior Living. As the resident and family Advocate, he ensures all of our residents with cognitive impairment are empowered to live their life to the fullest here at The Pines. “I enjoy helping people in moments,” Baglivo explained, “the little things get overlooked sometimes, especially in memory care ~ and these moments teach us how we can be our best for each individual living with Alzheimer’s and related dementias.”

Creating an internal family support group, implementing a comprehensive staff training program, and building on individual support planning remains the goal for 2022.


A photo of Bruce Ayer

Ali Schratt

Marketing and Admissions Director

Ali Schratt brings 25 years of marketing and sales expertise to The Pines Senior Living. She has developed marketing programs for clients in the media, retail and fashion, hospitality, and healthcare industries. Schratt is looking forward to contributing to the growth of The Pines Senior Living. “The high quality of service and beautiful facility made me feel at home when I started with the organization in September,” Schratt said. She approaches every new potential resident and their family with compassion and works to ensure the admissions process is simplified and straightforward.

A photo of Lisa Berthelsen